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(231) 861-6900
HomeTown Pharmacy may provide SMS communications to individuals who voluntarily provide their mobile phone number and separately opt in to receive text messages through our website forms, scheduling pages, contact forms, or other approved opt-in methods.
Depending on the consent provided, messages may include:
Appointment confirmations
Appointment reminders
Prescription refill notifications
Pharmacy service updates
Customer support communications
Requested information
Service-related notifications
Account-related notifications
Other communications related to services requested by the customer
Marketing or promotional text messages will only be sent when the recipient has separately provided explicit consent to receive marketing communications.
SMS consent is not a condition of purchasing any product or service.
Message frequency varies depending on the individual's interactions with HomeTown Pharmacy, requested services, appointments, prescription-related requests, and communication preferences.
Message and data rates may apply.
You may opt out of SMS communications at any time by replying:
STOP
After you opt out, you will receive one final confirmation message, and no additional SMS messages will be sent unless you provide consent again.
For assistance with SMS communications, reply:
HELP
You may also contact HomeTown Pharmacy directly:
Email: [email protected]
Phone: (231) 861-6900
Wireless carriers are not responsible for delayed or undelivered messages.
HomeTown Pharmacy does not sell or rent mobile phone numbers or SMS consent information.
SMS opt-in information and consent records are maintained for communication and compliance purposes and are not shared with third parties or affiliates for their own marketing purposes.
Information may be shared with trusted service providers when necessary to operate our website, CRM, scheduling, communication, or SMS services.
Our SMS communications and services are intended for individuals who are at least 18 years of age, unless otherwise permitted through an appropriate parent, guardian, caregiver, or authorized representative relationship.
By accessing or using the HomeTown Pharmacy website, you agree to comply with these Terms of Service and all applicable laws and regulations.
If you do not agree with these Terms, please discontinue use of the website and services.
HomeTown Pharmacy provides pharmacy and healthcare-related support services, which may include:
Prescription Support
Prescription Refill Assistance
Medication-Related Support
Long-Term Care Pharmacy Services
Pharmacy Customer Support
Medication Information and Resources
Appointment and Consultation Scheduling
Patient and Caregiver Support
Healthcare Provider Support
Pharmacy Service Communications
Services may vary depending on availability, applicable laws, professional requirements, and the individual's circumstances.
Information provided through this website is intended for general informational and service-support purposes.
Nothing on this website should be interpreted as a substitute for professional medical advice, diagnosis, or treatment.
Prescription medications and other pharmacy services may require appropriate authorization, prescription orders, or other requirements under applicable law.
Patients should consult their physician, pharmacist, or other qualified healthcare professional regarding questions about their medications, medical conditions, treatment options, or healthcare needs.
HomeTown Pharmacy does not guarantee any specific medical, health, or treatment outcome.
Submitting a prescription refill request or other pharmacy-related request through the website does not guarantee that the request will be approved, processed, or completed.
Prescription-related services may be subject to:
Valid prescription requirements
Prescriber authorization
Medication availability
Insurance requirements
Applicable federal and state laws
Pharmacy policies
Clinical or professional review
Additional information may be required before a request can be processed.
By using our website and services, you agree to:
Provide accurate and truthful information.
Provide current contact information when requested.
Use the website lawfully.
Not submit false, misleading, or fraudulent information.
Not interfere with the website's functionality or security.
Not attempt to gain unauthorized access to systems or information.
Respect the rights and privacy of other individuals.
Certain pharmacy products or services may require payment.
Pricing, payment requirements, insurance responsibilities, and applicable terms will be communicated when appropriate.
Any refund, cancellation, or payment-related matter will be handled according to the applicable company policy and applicable law.
All website content, including but not limited to:
Text
Graphics
Logos
Branding
Images
Documents
Videos
Educational or informational materials
Downloadable resources
is owned by or licensed to HomeTown Pharmacy unless otherwise stated.
No website content may be copied, reproduced, distributed, modified, republished, or used for commercial purposes without prior written permission, except where permitted by applicable law.
Our website may contain links to or integrations with third-party websites, software, scheduling platforms, payment processors, communication providers, or other services.
HomeTown Pharmacy is not responsible for the content, availability, security, or privacy practices of third-party services.
HomeTown Pharmacy is not responsible for the content, availability, security, or privacy practices of third-party services.
Users should review the applicable terms and privacy policies of third-party services before using them.
Your use of our website and services is also subject to our Privacy Policy.
Our Privacy Policy explains how we collect, use, protect, and process personal information and communication preferences.
Privacy Policy:
https://welcome.hometownrxlearning.com/privacy-policy
To the extent permitted by applicable law, HomeTown Pharmacy shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to the use of our website or services.
The website and online services are provided on an "as available" basis.
Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.
HomeTown Pharmacy reserves the right to suspend or terminate access to the website or related services if these Terms are violated, the website is misused, or necessary to protect the security and integrity of our systems and services.
These Terms of Service shall be governed by and construed in accordance with the applicable laws of the State of Michigan and the United States, without regard to conflict-of-law principles.
We may update these Terms of Service from time to time to reflect changes to our services, website, communication practices, or applicable requirements.
The most current version will be published on this page with the applicable effective date.
Continued use of our website or services after an updated version is posted constitutes acceptance of the revised Terms to the extent permitted by law.
HomeTown Pharmacy
Email: [email protected]
Phone: (231) 861-6900
Business Address: 4171 S Oceana Drive, New Era, MI 49446, United States
By accessing our website or using our services, you acknowledge that you have read, understood, and agree to these Terms of Service.
HomeTown Pharmacy provides professional pharmacy services, prescription support, refill assistance, medication-related support, and long-term care pharmacy solutions for patients, healthcare providers, caregivers, and care teams.
Phone: (231) 861-6900
Email: [email protected]
Business Address: 4171 S Oceana Drive, New Era, MI 49446, United States
Business Hours: Monday – Friday: 9:00 AM – 5:00 PM (ET)
Saturday: By Appointment Only
Sunday: Closed
© 2026 HomeTown Pharmacy. All Rights Reserved.