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HomeTown Pharmacy does not sell, rent, or share mobile phone numbers, SMS consent, or text messaging opt-in information with third parties or affiliates for marketing or promotional purposes.
SMS consent information is used solely for the purposes described in this Privacy Policy and to provide communications that you have requested or authorized.
When you visit our website, submit a contact form, request information, schedule a service, or communicate with HomeTown Pharmacy, we may collect information such as:
Personal Information
First and Last Name
Email Address
Mobile Phone Number
Mailing Address, when applicable
Communication Preferences
Appointment or Scheduling Information
SMS and Email Consent Records
Other information voluntarily provided through our forms
Non-Personal Information
We may also automatically collect certain technical information, including:
IP Address
Browser Type
Device Information
Website Usage Information
Cookies
Analytics Information
Communication Records
We may maintain records of:
Contact Form Submissions
Information Requests
Service Requests
Appointment Requests
Prescription Refill Requests
Customer Support Communications
Marketing Preferences
SMS Consent Records
Service-Related Communications
Please do not submit sensitive medical information through general website forms unless specifically requested through an appropriate secure process.
We may use the information we collect to:
Respond to inquiries
Respond to service requests
Provide information about our pharmacy services
Coordinate appointments or consultations
Process prescription-related requests
Respond to refill requests
Provide customer support
Send appointment reminders
Send requested service updates
Send requested information
Improve our website and services
Maintain communication preferences and consent records
Comply with applicable legal and regulatory requirements
We only use personal information for legitimate business purposes and purposes communicated to you when the information is collected.
If you choose to receive SMS communications from HomeTown Pharmacy, you may receive messages related to your interactions with our business.
Messages may include:
Appointment Confirmations
Appointment Reminders
Service-Related Notifications
Prescription Refill Updates
Customer Support Communications
Responses to Your Inquiries
Requested Information
Other Service-Related Communications
Marketing or promotional messages will only be sent when you have provided the appropriate consent.
SMS Consent
We only send SMS messages after receiving appropriate consent through our website forms, scheduling pages, or other approved opt-in methods.
Marketing consent and non-marketing/service-related consent are maintained separately where applicable.
Your SMS consent information will not be sold or shared with third parties or affiliates for their own marketing purposes.
Opt-Out
You may opt out of SMS communications at any time by replying:
STOP
After you opt out, you may receive one final confirmation message, and no further messages will be sent unless you provide consent again.
Help
For assistance, reply:
HELP
You may also contact HomeTown Pharmacy:
Email: [email protected]
Phone: (231) 861-6900
Message Frequency
Message frequency varies depending on your interactions with HomeTown Pharmacy and the services or communications you request.
Carrier Notice
Message and data rates may apply.
Wireless carriers are not responsible for delayed or undelivered messages.
SMS Privacy Statement
HomeTown Pharmacy does not sell, rent, or share mobile phone numbers, SMS consent, or text messaging opt-in information with third parties or affiliates for their own marketing or promotional purposes.
Information may be shared with trusted service providers when necessary to provide SMS communications and operate our services.
HomeTown Pharmacy does not sell or rent personal information.
We may share information with trusted service providers when reasonably necessary to operate our business and provide requested services.
These providers may include:
CRM Providers
Website Hosting Providers
Scheduling Providers
Email Service Providers
SMS Delivery Providers
Technology Service Providers
Analytics Providers
Payment Processors, when applicable
Service providers are expected to protect information and use it only for authorized business purposes.
We may also disclose information when required by law, regulation, legal process, or to protect the rights, safety, and security of our business, customers, or others.
We use commercially reasonable safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
These safeguards may include:
SSL Encryption
Secure Servers
Access Controls
Password-Protected Systems
Security Monitoring
However, no method of transmission or electronic storage can guarantee absolute security.
Our website may use cookies and similar technologies to:
Improve website functionality
Analyze website activity
Understand website usage
Remember user preferences
Improve user experience
You may manage or disable cookies through your browser settings. Some website functionality may be affected if cookies are disabled.
Subject to applicable laws, you may have the right to request:
Access to your personal information
Correction of inaccurate information
Deletion of personal information where applicable
Withdrawal of marketing consent
Opt-out of SMS communications by replying STOP
Unsubscribe from marketing emails
To make a privacy-related request, contact HomeTown Pharmacy using the contact information below.
Our website may contain links to third-party websites, platforms, or services.
HomeTown Pharmacy is not responsible for the privacy practices, content, security, or policies of third-party websites.
We encourage you to review the privacy policies of third-party websites before providing personal information.
Our website and services are not directed toward children under 13.
We do not knowingly collect personal information from children under 13.
We may update this Privacy Policy from time to time to reflect changes to our business practices, services, technology, or applicable requirements.
The most current version will be published on this page with the applicable effective date.
HomeTown Pharmacy
Email: [email protected]
Phone: (231) 861-6900
Business Address: 4171 S Oceana Drive, New Era, MI 49446, United States
By using our website and services, you acknowledge that you have read and agree to this Privacy Policy.
HomeTown Pharmacy provides professional pharmacy services, prescription support, refill assistance, medication-related support, and long-term care pharmacy solutions for patients, healthcare providers, caregivers, and care teams.
Phone: (231) 861-6900
Email: [email protected]
Business Address: 4171 S Oceana Drive, New Era, MI 49446, United States
Business Hours: Monday – Friday: 9:00 AM – 5:00 PM (ET)
Saturday: By Appointment Only
Sunday: Closed
© 2026 HomeTown Pharmacy. All Rights Reserved.